The notion of emotional intelligence has been around since the 1960s, but it was popularized in the 1990s by author Daniel Goleman (with his book Emotional Intelligence) and the plethora of literature arising since that time. Emotional Intelligence of an individual means to perceive, assess and manage emotions of her own self and of other […]
The nursing profession ranks very high in honesty and ethics when Americans are polled. In a 2016 Gallup poll, “Nursing” was the #1 most trusted profession in U.S. culture, even scoring higher than doctors, teachers, police officers, and clergy! That is why nurse bullying/hazing is so shocking, and odd to talk about. Nurse bullying can…
While nursing shortages and nurse attrition are expensive, healthcare organizations must find ways to attract and retain good, young nurse candidates and groom some of them to fill future leadership roles. We know that high-quality nursing care and engaged nurse employees are crucial for patient satisfaction; with reimbursement often tied to patient satisfaction, the need…
Nemours Children’s Hospital (NCH) in Orlando, FL opened its doors in 2012 and has quickly become one of the premier children’s hospitals in the country, providing a full spectrum of pediatric care to its young patients. Nursing Director of Professional Excellence, Toni Christopherson, described the nursing team as exceptional, passionate and always willing to go the extra mile…
Every year seems like a tumultuous year for healthcare, as regulatory, IT, labor demands, and national events shape the nation’s largest industry. While there are many new and emerging trends to pay close attention to, these ten may be some of the most pressing in Q3 and Q4 of 2018. 1) Healthcare reform isn’t over, it’s just…
When about half a million RN’s retire in the next decade, there will be more than just a void in important clinical care positions. These departures will also deplete many of the large pool of U.S. Nurse Managers. It makes sense that young nurses will, or should, apply and fill these voids. But as Tanya Osborne McKenzie, now…
In a busy and stressful hospital environment, the role of the Charge Nurse as your frontline leader is very important. Not only are Charge Nurses responsible for providing the same quality care as other nurses, they are also tasked with ensuring that all procedures are running smoothly, that everyone is working together for the best outcome, and that…
It is hard to imagine that there is an employment group more critical to healthcare than nursing. Nurses are the largest staff pool of the healthcare workforce, and work with every segment of the healthcare delivery system – both providing and coordinating care. Good nurses are in high demand. Some good news is that the number of RNs…
When being promoted into new positions, many Nurse Managers find it tough to transition from individual contributor to manager. The move from clinical practice and bedside nursing to management represents a significant change – and requires different skills. Here are 8 tips to help enable your new Nurse Manager and help her/him achieve early success. 1) Have realistic…
CNOs have a stressful role – it is tough being the biggest advocate for nurses in a healthcare organization, when up to 35% of the staff are nurses. There is a lot at stake and a lot of associates to lead. CNOs are responsible for quality, safety, patient satisfaction, labor, regulatory, compliance, budgets and the professional advancement of…
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