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Top 10 CNO Resolutions for 2019

1) Improve your coaching mindset – Retaining nurses will require adjusting styles to adapt to a new generation of nurses What nurses expect from their leaders is changing. Gone are the days of command control leadership when staff were expected to be grateful because they had a job. Today’s nurses, especially the Millennial workforce, want […]

Why Teach Charge Nurses About Financial Success Indicators?

Charge Nurse and VBP

Nursing executives generally agree that financial indicators of hospital success and reimbursement are often not understood by bedside nurses. That’s understandable, given that nurses join the profession because they care about people, not about finances. But not providing this knowledge keeps nursing staff from understanding the bigger picture and seeing the critical role they play in the…

Nurse Conflict Resolution Strategies

When Charge Nurses are surveyed, it is no surprise that they state that dealing with conflict on the nursing unit is one of the most challenging aspects of being in charge. It’s unavoidable; it’s uncomfortable and problematic. But it can also be beneficial. Utilizing various conflict modes and practicing some reliable strategies in the midst…

Nursing Assistive Staff: 7 Tips to Maximize Results

There is an art to properly delegating the use of nursing Assistive Staff (Unlicensed Assistive Personnel), your healthcare workers who assist in patient care activity under the delegation of  a nurse. Nurses need to be clear with expectations on how to use them, and some nurses decline to delegate tasks if they are responsible for…

Emotional Intelligence in Nurses: 6 Traits of Nurses with High EI

The notion of emotional intelligence has been around since the 1960s, but it was popularized in the 1990s by author Daniel Goleman (with his book Emotional Intelligence) and the plethora of literature arising since that time. Emotional Intelligence of an individual means to perceive, assess and manage emotions of her own self and of other…

The Nurse Bullying Phenomenon

The nursing profession ranks very high in honesty and ethics when Americans are polled. In a 2016 Gallup poll, “Nursing” was the #1 most trusted profession in U.S. culture, even scoring higher than doctors, teachers, police officers, and clergy! That is why nurse bullying/hazing is so shocking, and odd to talk about. Nurse bullying can…

Millennial Nurse Retention Strategies

While nursing shortages and nurse attrition are expensive, healthcare organizations must find ways to attract and retain good, young nurse candidates and groom some of them to fill future leadership roles. We know that high-quality nursing care and engaged nurse employees are crucial for patient satisfaction; with reimbursement often tied to patient satisfaction, the need…

Top Ten Trends in Healthcare: A Summer 2018 Look

Every year seems like a tumultuous year for healthcare, as regulatory, IT, labor demands, and national events shape the nation’s largest industry. While there are many new and emerging trends to pay close attention to, these ten may be some of the most pressing in Q3 and Q4 of 2018. 1) Healthcare reform isn’t over, it’s just…

Why Are Many Young Nurses Not Applying For Manager Roles?

When about half a million RN’s retire in the next decade, there will be more than just a void in important clinical care positions. These departures will also deplete many of the large pool of U.S. Nurse Managers. It makes sense that young nurses will, or should, apply and fill these voids. But as Tanya Osborne McKenzie, now…