Tag: advocate frontline workers

1 – Workforce Logistic Changes and Staffing Preparations Due to COVID-19 Training entry-level staff to stay safe in the hospital is a big trend this summer. As furloughed entry-level workers go back to work, they will need to know the safest way to work when every surface is a potential hiding place for COVID-19. Training […]

As the impact of COVID-19 on hospitals across the U.S. continues to escalate, the minds and hearts of the Catalyst Learning team are with you and your organization who are providing an invaluable service to your communities as the frontline of patient care. Our office in Louisville, Kentucky has implemented social distancing protocols recommended by…

High employee engagement is critical for success in U.S. hospitals and clinics where customer service is crucial. Engagement is more than just a “feel good” public relations objective. It’s about encouraging and facilitating the staff who serve patients, families, and internal customers to be their best and most energetic selves. High engagement is also crucial…

As we enter this exciting new decade, what are the “can’t miss” tactics that healthcare Learning and Development (L&D) Directors should not miss out on? One “trend” probably isn’t the takeaway here, the key insight is that training opportunities will occur seamlessly in the flow of work. Compartmentalized trainings, like reading a manual, are being…

Providing educational opportunities to frontline co-workers is deeply rooted in the mission of Mercy, headquartered in Chesterfield, Missouri, whether they work in rural areas or the ministry’s largest hospitals. Leaders of Mercy recognize that education allows co-workers to realize their abilities, advance financially, and improve their own sense of dignity. Sister Mary Roch Rocklage, RSM,…

Becoming an Advocate for Your Frontline Workers Since the 1990s, healthcare jobs have been steadily ticking up, while former powerhouse employers such as the manufacturing industry were trending down. An article in The Atlantic, “Health Care Just Became the U.S.’s Largest Employer,” highlighted this growth, noting that healthcare outpaced both manufacturing and retail industries in…